Terms of service

At Fashion Factory USA by Diana, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.fashionfactoryusabydiana.com.
By using our site, you consent to the data practices described in this policy.
1. Information We Collect We may collect personal information from you when you visit our site, create an account, place an order, subscribe to our newsletter, or contact us. The types of information we may collect include
 Name
 Email address
Phone number
Shipping address
Billing address
Payment information (credit card details)
Any other information you voluntarily provide to us
2. How We Use Your Information We use the information we collect for various purposes, including: To process and fulfill your orders To communicate with you about your orders and account To improve our website and customer service To send you promotional materials and newsletters (you can opt-out at any time) To respond to your inquiries and provide customer support To comply with legal obligations and protect our rights
3. Disclosure of Your Information We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except in the following circumstances: We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may disclose your information when required by law or to protect our rights, privacy, safety, or property, or that of others.
4. Data Security We implement a variety of security measures to maintain the safety of your personal information. Your payment information is processed through a secure gateway provider and is not stored on our servers. However, no method of transmission over the Internet or method of electronic storage is 100% secure; we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture certain information. You can choose to have your computer warn you each time a cookie is being sent or to turn off cookies altogether through your browser settings. However, if you turn cookies off, some features of our site may not function properly.
6. Third-Party Links Our site may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children’s Privacy Our services are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you believe we have collected information from a child under 13, please contact us, and we will take steps to remove such information from our records.
8. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Email: fashionfactoryusainc@gmail.com
Thank you for trusting Fashion Factory USA by Diana with your personal information. We are committed to safeguarding your privacy and providing you with a secure shopping experience.